Terms and Conditions
No returns or refunds on personalised/custom items. If you are unsatisfied or the product arrives faulty, the item(s) must be sent back at the buyer's cost and on receipt, I will issue a refund or replacement of the item(s) minus the postage. For custom portraits, two small/minor edits will be allowed and after this, if you are still unsatisfied, a new portrait can be completed at the cost of the buyer. Any replacements will be booked into my next available slot.
Once you have received your item, you have sevens days to notify me of any issues. Once seven days have passed, I will assume that you are happy, and no further action is needed.
Waiting lists can be anything up to 24 weeks for custom orders, please ask at time of booking what the current lead time is for a more accurate approximation of waiting time. You are welcome to pay an extra small fee to make your order a priority if you need the items before my next available slot.
The Copyright Act (1988) assigns the copyright to the Portraitist. It is contrary to the Act to copy, publish, reproduce or store images electronically, unless the express permission of Amber Marie - Biro Portraits has been purchased. If permission is granted, then transfer of the copyright commences only once payment for the copyright has been made in full.
Display – I reserve the right for any portrait created from photos taken by you, to be displayed in the studio, portfolio, printing of any of my products, or in any other advertising directly associated with Amber Marie - Biro Portraits.